Privacy Policy
Privacy Policy for TRUCKERGEM LLC
Effective Date: 01-October-2024
Introduction
TRUCKERGEM LLC ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, sign up for our services, or interact with us via text message (SMS).
By using our website, services, or providing your phone number, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information in the following ways:
Information You Provide to Us:
When you fill out forms on our website (such as an intake form or contact form), we may collect your name, phone number, email address, and any other relevant information you provide.
If you opt-in to receive SMS communications from us, we will collect your phone number and may use it to send you SMS messages.
Information We Collect Automatically:
When you visit our website, we may collect information such as your IP address, browser type, and usage data using cookies and other tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Communicate with You:
If you opt-in to receive SMS messages, we may use your phone number to send you promotional offers, updates, reminders, or customer service communications related to our services.
We may also send you text messages regarding your transactions with us (e.g., order confirmations, delivery updates, etc.).
To Improve Our Services:
We use information about your use of our website and services to help improve our offerings and user experience.
For Legal Compliance:
We may use your information to comply with legal obligations or to protect our rights and the rights of others.
3. SMS Communication and Opt-In Consent
By providing us with your phone number, you consent to receive SMS communications from TRUCKERGEM LLC. These may include:
Promotional offers, discounts, and marketing messages.
Transactional messages related to your orders or services.
Customer support notifications and reminders.
Opt-In Language:
Before sending any SMS, we ensure you explicitly consent to receive messages by including the following opt-in statement:
"By providing your phone number, you agree to receive SMS updates from TRUCKERGEM LLC. Message and data rates may apply. You can opt-out at any time by replying STOP."
If you wish to stop receiving SMS messages, you can opt-out at any time by replying STOP to any SMS message we send. You will no longer receive messages unless you opt back in.
4. Data Retention
We retain your personal information, including your phone number, only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
5. Sharing Your Information
We will not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our business, conducting our operations, or providing services to you (e.g., SMS providers). These third parties are required to protect your information and use it only for the purpose of providing the services we request.
6. Your Rights
You have the following rights regarding your personal information:
Access: You have the right to request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., for legal or contractual reasons).
Opt-Out of SMS: You can opt-out of receiving SMS communications at any time by replying STOP to any message we send.
To exercise any of these rights, please contact us using the details below.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
TRUCKERGEM LLC
info@truckergem.com
(470) 881-3969
10. Consent for SMS Communication
By submitting your phone number and agreeing to our services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy and consent to receive SMS communications from TRUCKERGEM LLC as described above.
